Privacy Policy

1. Who We Are

Clarion Claims Group ("we," "us," "our") is a licensed public adjusting firm operating in Minnesota, Michigan, Kentucky, Georgia, Nebraska, Missouri, Colorado, Connecticut, Wisconsin, North Carolina, and Iowa. Our website is located at www.clarionclaims.com. Questions about this policy may be directed to info@clarionclaims.com.

2. Information We Collect

We collect information you voluntarily provide through our contact forms, including:

• Full name and contact information (email address, phone number)
• Property address and location
• Insurance company name and claim status
• Type and description of property damage
• Any additional details you choose to share about your situation

We also automatically collect basic technical information when you visit our site, including your IP address, browser type, pages visited, and referring URL, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and evaluate your insurance claim situation
• Contact you to schedule your free claim review
• Provide public adjusting services if you choose to engage us
• Send informational communications related to your claim
• Improve our website and services

We do not use your information for automated decision-making or profiling unrelated to our services.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, hosting), subject to confidentiality agreements.
• Legal compliance: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections.
• With your consent: In any other circumstances with your explicit permission.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, and to comply with applicable legal and regulatory requirements. Contact form submissions are retained for a maximum of 3 years unless an active client relationship exists, in which case we retain records in accordance with our professional obligations.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and collect usage analytics. You may disable cookies through your browser settings, though some site functionality may be affected. We do not use third-party advertising cookies or cross-site tracking.

8. Your Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of certain uses of your information
• The right to data portability (where applicable)

To exercise any of these rights, please contact us at info@clarionclaims.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us: